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Companies hiring their first customer success manager

By the RoleDawn team · Published · Updated

As of October 7, 2026, 54 companies started posting Customer Success roles in the last 30 days, including GoodData.AI, HealthLeap and Comfy. 4 of the job posts call the role "founding" or "first". RoleDawn finds them by checking company career pages every day for a team that is new on their board; the full live list, with a link to every job post, is at roledawn.com/first-hire/customer-success.

54
companies, last 30 days
4
posts that say "founding" or "first"
3
also starting Customer Support or Account Management
9
countries

Which companies are hiring their first customer success manager right now?

CompanyRole postedCountryDetectedEvidence
GoodData.AICustomer Success SpecialistCzech Republic2026-10-07New on their board
HealthLeapCustomer Success DirectorUnited States2026-10-07New on their board
ComfyCustomer Success Manager, Creative AIUnited States2026-10-07New on their board
AescapeClient Success SpecialistUnited States2026-10-07New on their board
GumloopFounding Customer Success ManagerUnited States2026-10-07New on their board
MiterStrategic Customer Success ManagerUnited States2026-10-07New on their board
FluxxSr. Customer Success ManagerRemote / not given2026-10-07New on their board
MerQubeClient Services AssociateUnited Kingdom2026-10-07New on their board
KingdomSenior Manager, Customer EngagementUnited States2026-10-07New on their board
Diana HealthRemote Patient Representative (Full-Time)Remote / not given2026-10-07New on their board
PayItClient Success Manager (Northeast Region)United States2026-10-07New on their board
LedgerClient Success Account ManagerUnited Kingdom2026-10-06New on their board
WisdomClient Success LeadRemote / not given2026-10-06New on their board
ProcurifySenior Customer Success ManagerCanada2026-10-06New on their board
MOOVice President, Customer ExperienceUnited States2026-10-06Likely new team · inferred

Showing the 15 most recent of 54. See the full live list of new Customer Success teams →

Where are the new customer success teams?

By the country of the job post: United States (32), United Kingdom (5), Canada (3), Czech Republic (1), Australia (1) and Brazil (1); 8 remote or with no country given.

Which of them are building the whole post-sales team at once?

3 of these companies also started a new Customer Support or Account Management team in the same 30 days: Channable (Customer Support), SafeBreach (Customer Support), Miter (Customer Support).

Why does a first customer success manager hire matter if you sell to them?

A first CSM means retention is now measured: customer-success platforms, health scoring and in-app guidance tools get evaluated. The weeks around the hire are when those decisions get made, which makes the job post a timely, specific reason to reach out. It is a timing signal, not proof of budget.

How does RoleDawn find companies hiring their first customer success manager?

RoleDawn checks 4,481 company career pages on Greenhouse, Lever, Ashby, Workable, Recruitee and Workday every day, sorts every title into one of 43 role families, and flags a company the first time a Customer Success role appears on its board. Each row is labelled "New on their board" or "Likely new team · inferred"; see the full definitions.

How do I get new customer success teams every morning?

  1. Browse the free list at roledawn.com/first-hire/customer-success. No signup.
  2. Start a 14-day free trial (no card) and create a monitor for Customer Success, optionally filtered by region, keywords or your own account list.
  3. Add a Slack webhook or keep the email digest. New matches arrive at 13:00 UTC, each linked to the job post.

FAQ

How do you know it is their first customer success manager hire?

RoleDawn keeps the history of every role family each company has posted on its own careers page. "New on their board" means a Customer Success role appeared on a board where we had already recorded postings and had never seen that family. "Likely new team · inferred" is an estimate for boards we only recently started tracking. Neither is proof the company never had the role, and a posting is not proof of budget.

Where does the data come from?

Job postings that companies publish on their own Greenhouse, Lever, Ashby, Workable, Recruitee and Workday boards. No LinkedIn scraping and no personal contact data. Staffing agencies and intern, temporary or contractor roles are left out.

Is this list free?

Yes. This page and the live list at roledawn.com/first-hire/customer-success are public with no signup. A RoleDawn subscription (flat $49 / $99 / $199 per month, 14-day free trial, no card) sends new matches to Slack or email every morning.

How often is it updated?

Every tracked careers page is re-read about once a day and this page is rebuilt from the latest data. The "Updated" date at the top shows when.

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